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Square Enix Ratings

Final Grade

Aminus

Confidence

Square Enix
Rate Square Enix

Square Enix

CategoryGrade
Professionalism
Do the publisher's employees maintain professionalism? Do they avoid the appearance of favortism, flaming users, etc.?
A
Support
How is the publisher's support? Is it timely and helpful? Do you get human responses instead of robo-replies?
Aminus
Interaction
Do the publisher's GMs interact with the community? Do they host events and are the events compelling? Are they active on the forums?
Aminus
Maintenance
Are updates timely? Do updates present a good mix of new content and cash shop (if applicable)? Are bugs fixed in a timely manner?
Aminus
Comments
SOC
SOC - 11-17-2009
Square-Enix is just as good with their FFXI as they are with their normal games. Very active GMs in-game, always available with a "GM Call" in-game system, the support team responds fast and helps accurately, I've never seen such a company care as much as they have. They believe in quality over quanity updates, meaning you do have to wait awhile for patches, but the patches themselves always hold things that every one is satisfied with. They regularly listen to their players' needs and post often in many gaming communities, such as FFXIclopedia. Great company, full of high quality service and win.

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