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Ntreev USA Ratings

Final Grade

Fminus

Confidence

Ntreev USA
Rate Ntreev USA

Ntreev USA

Games by Ntreev USA:
CategoryGrade
Professionalism
Do the publisher's employees maintain professionalism? Do they avoid the appearance of favortism, flaming users, etc.?
Fminus
Support
How is the publisher's support? Is it timely and helpful? Do you get human responses instead of robo-replies?
Fminus
Interaction
Do the publisher's GMs interact with the community? Do they host events and are the events compelling? Are they active on the forums?
Fplus
Maintenance
Are updates timely? Do updates present a good mix of new content and cash shop (if applicable)? Are bugs fixed in a timely manner?
Fminus
Comments
Shirakani
Shirakani - 11-12-2009
1:1 support should be called 1:0 support, or just no support. Management behind the company is completely focused on bleeding the consumer dry, with no care whatsoever towards the quality of it's product. They follow Activision's Bobby Kotick's ideal that 'we want to make games unfun' (unless you spend $9001 with us). They do not care about the product they publish, only caring about how much cash can be squeezed out of it before it dies. GM's are the only redeeming factor as they do constantly interact with the community. However, it is purely tinfoil hatting. Real issues never get issued as obviously, the company does not care if it doesn't impact their bottom line. Avoid any product from this publisher like the plague.
Miyuki
Miyuki - 11-12-2009
No proper support for Windows Vista and Windows 7 users. All possible "fixes" are provided by the players themselves, instead of relying on the so-called "Customer Support aka 1:1, or via their official forums".

If you're using Win Vista, you might have slight chance to get it running, after passing through possible fixes stated in this forum, and if you're using Windows 7, you're way off luck, current possible fix only for Windows 7 64-bit, 32-bit? You're out of luck.

Why? Gayguard...totally way outdated gayguard...I think they still using rev 9xx? That was so 3-4 years ago...and I doubt they will even upgrade or provide patches for their players e_e~
NoeJeko
NoeJeko - 11-12-2009
Support requests that go a year unanswered... yeah this kinda speaks for itself. Their redeeming value is in interaction -- they're always doing something else. Whether or not it's compelling is a different matter.

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