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Ndoors Interactive Ratings

Final Grade

A

Confidence

Ndoors Interactive
Rate Ndoors Interactive

Ndoors Interactive

Games by Ndoors Interactive:
CategoryGrade
Professionalism
Do the publisher's employees maintain professionalism? Do they avoid the appearance of favortism, flaming users, etc.?
Aplus
Support
How is the publisher's support? Is it timely and helpful? Do you get human responses instead of robo-replies?
A
Interaction
Do the publisher's GMs interact with the community? Do they host events and are the events compelling? Are they active on the forums?
A
Maintenance
Are updates timely? Do updates present a good mix of new content and cash shop (if applicable)? Are bugs fixed in a timely manner?
A
Comments
tloki
tloki - 09-01-2010
I would say this Publisher is the Gold Standard of publishers. Very fair, interaction with player using chat sever (facebook, twitter, and ect.). There maintenance is very stable.
Globalastro
Globalastro - 02-27-2010
Mazuiko said:"Should have made sure Europe WonderKing had an English client before they banned Europe IP's. Not everyone in Europe speaks German"

That would have been great if it was actually UP TO nDoors. nDoors fought to keep all European players on our server, but as soon as SevenOne said "Ban them" nDoors was contractually bound to do so. Therefor if you have a problem with them doing that, go talk to SevenOne.
Mazuiko
Mazuiko - 02-26-2010
Should have made sure Europe WonderKing had an English client before they banned Europe IP's. Not everyone in Europe speaks German.
Miyuki
Miyuki - 12-28-2009
Fast customer support, some even replied you within 1/2 hour.
Pharoe
Pharoe - 11-21-2009
I have yet to find an issue with Ndoors. They always seem to support the players, host "pvp the GMs" events and actually listen to their customer's opinions. A great company, I think.
Globalastro
Globalastro - 11-20-2009
I've never had to deal with an actual support ticket from them, but the staff on the Wonderking side of things seem to be rather quick to respond to any forum complaint they may get about a game (when keeping in mind, without receiving notification of a ticket, it's not by all means immediate responses). As for interaction, They seem to be on the forums more than the staff of any of the other host companies I've played games from
Shirakani
Shirakani - 11-15-2009
Shortly after I started playing Atlantica I had to ask for support for my girlfriend as she was banned for no apparant reason. The support was answered in a very timely manner and the issue resolved within a couple of days. Later on, I accidentally destroyed a +10 item worth hundreds of millions of gold. A support ticket got me the item reimbursed even though it was my own fault that I lost it in the first place. Their overall 'ethics' may be on the downhill slide with a crapload of ninja nerfs to AO, but their support has greatly impressed me.
Chesters
Chesters - 11-14-2009
Haven't had any need to ask for support, but their updates are pretty balanced (from my viewpoint), and they keep good professionalism. There is usually a good amount of interaction from the GMs, but I'm not too experienced with all of it. ~o~;

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