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12-22-2012   #1 (permalink)
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Default Cherry Credits being mean

so after a long hiatus from this game, i have come back
and now that i actually have some money, i bought some cherrycredits to get some ragepoints to get some myshop items

all went well on cherry's site, then suddenly on gamerage after i input code and password:

"An error has occurred
Please try again
Unexpected error occurred, Please try again. Sorry."

talk about being descriptive.

is this only me or does anyone else get this too? any help would be awesome

i just sent them an email today, i hope they can get back to me soon OTL



my moneys /sobbing
 
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12-22-2012   #2 (permalink)
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I use Cherry Credits too and I haven't had an error before. Hmm... Maybe it has something to do with your gamerage account.

Try sending an email to gamerage saying you are getting an error. Or if you no longer wait you can try and recharge it on another account and just gift it to your main. But that is if you are desperate.

Last edited by MrCoconut; 12-22-2012 at 01:59 AM.
 
12-22-2012   #3 (permalink)
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i dunno, i've tried with my brother's account but still get the same error
using a different laptop didnt help either, and for some reason the recharge ingame stops loading after i confirm the amount im recharging (eg 10k points)
 
12-22-2012   #4 (permalink)
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Sad story, I must say. Loool, Hope you get it working soon
Well I never used Cherry Credits, Can't say anythin :<
 
12-22-2012   #5 (permalink)
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That's why it's RAGEpoints, lol. I support you tho, understand the pain. MTFBWU
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12-22-2012   #6 (permalink)
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i wonder how long itll take them to get to my email :V

i really want some of the current items in MS OTL
 
12-22-2012   #7 (permalink)
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Oh! Same PC you say? It might be the 7767 error, I think. I had that error before too and I cant login any account in my laptop and PC.

E-mail this address: accountadmin@sgiwest.com
 
12-22-2012   #8 (permalink)
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I'm starting to get this error although I could recharge yesterday with no problems at all..
 
12-23-2012   #9 (permalink)
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Quote:
Originally Posted by MrCoconut
Oh! Same PC you say? It might be the 7767 error, I think. I had that error before too and I cant login any account in my laptop and PC.

E-mail this address: accountadmin@sgiwest.com
no no i meant i used a different laptop to try to recharge, but it still didnt work
i actually tried doing it at a friend's place, and still same error :V

maybe its a bug?

Quote:
Originally Posted by SnowBoi
I'm starting to get this error although I could recharge yesterday with no problems at all..
urghh its still not working for me, i really hope they fix this
 
12-23-2012   #10 (permalink)
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same here unable to recharge via cherry credit...
 
12-23-2012   #11 (permalink)
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Quote:
Originally Posted by whitesheepy
i actually tried doing it at a friend's place, and still same error :V
Don't do this. Logging on in different locations will treat you to a 7767 and a possible ban, because it looks like account sharing to them.
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12-24-2012   #12 (permalink)
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Quote:
Originally Posted by Care
Don't do this. Logging on in different locations will treat you to a 7767 and a possible ban, because it looks like account sharing to them.
crap

well hopefully theyll let it slip

now that makes me wonder if we can play TO in LANshops or something lool
 
12-24-2012   #13 (permalink)
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Quote:
Originally Posted by whitesheepy
crap

well hopefully theyll let it slip

now that makes me wonder if we can play TO in LANshops or something lool
I regularly recharge (and log into the website) at two different IPs and have never had a 7767. However, I use the same laptop most of the time.

7767 is done using software from what I can tell. So do not panic yet.
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12-26-2012   #14 (permalink)
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Dear Valuable Players,

We are sorry to inform everyone that the GameRage recharge page is currently experiencing some technical difficulties with the following three prepaid card payment options: Karma Koin, Level Up, and Cherry Credits. Users are unable to charge or receive an error message when attempting to redeem RP with the above mentioned prepaid card payment options.

GameRage would like to sincerely apologize for this issue that has occurred during the holiday season. We are doing everything we can to resolve this issue as quickly as possible and will have an update for everyone shortly. Please forward any further issues/questions to info@sgiwest.com.

Thank you for your patience and understanding,

GameRage Team
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12-27-2012   #15 (permalink)
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Quote:
Originally Posted by kite384
Dear Valuable Players,

xyz

Thank you for your patience and understanding,

GameRage Team
oh yep i just saw this, thanks GR for at least explaining things and that its not only me




on another note, lol got a 7767 error
hopefully they understand why when i explained it in a message to them <:V
 

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