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12-16-2012   #1 (permalink)
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Default Can't Recharge

I can't seem to recharge either in game or via the website I get some bogus server error message. Is it just me or is it everyone?
 
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12-16-2012   #2 (permalink)
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Default

It's everyone. Never happens when I want to buy the odd little thing but always happens when I REALLY want something unfortunately.
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12-16-2012   #3 (permalink)
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Default

Do your myshop points in-game read "CashFail"?
If so I have that too. ._.
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12-19-2012   #4 (permalink)
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Default

I also have the same problem >_< The message reads:

We are not able to process your payment using your PayPal account at this time. Please return to the merchant's website and try using a different payment method (if available).

Anyway, this is the response they sent to my 1:1, which I think is bogus D:

Spoiler!
 
12-19-2012   #5 (permalink)
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Default

Quote:
Originally Posted by Mae
I also have the same problem >_< The message reads:

We are not able to process your payment using your PayPal account at this time. Please return to the merchant's website and try using a different payment method (if available).

Anyway, this is the response they sent to my 1:1, which I think is bogus D:

Spoiler!
I think the paypal limit is $200-250 a month, not 100% sure. I doubt you reached that.
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12-19-2012   #6 (permalink)
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Default

Nope not even close to that number! It was strange because it stopped working about 2 weeks ago immediately after another recharge.

Then, yesterday I was able to recharge again. After that time, it went back to giving me the same message... I imagine there's nothing we can do until they fix bug :/
 
12-19-2012   #7 (permalink)
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Default

Quote:
Originally Posted by Mae
Nope not even close to that number! It was strange because it stopped working about 2 weeks ago immediately after another recharge.

Then, yesterday I was able to recharge again. After that time, it went back to giving me the same message... I imagine there's nothing we can do until they fix bug :/
It may be paypal preventing the payment. They did that to me on playspan.... Took my money and then gave a similar message. The money was refunded later on.
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12-19-2012   #8 (permalink)
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Default

Recharging via paypal works fine for me.
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12-21-2012   #9 (permalink)
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Default

I got the CashFail error yesterday afternoon while testing my log-in but they've resolved it later when I came back home from work. And I was able to recharge okay with Skrill, I should add.

And for the spending limits, I can confirm that the max spending for Credit Cards is $250. Not sure of Skrill's limit as I haven't spent as much on TO as I use to.
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Last edited by Sakurah; 12-21-2012 at 01:06 PM.
 

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