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-   -   Can't Recharge (http://ggftw.com/forum/trickster-online-tech-issues/119557-cant-recharge.html)

Hypnotize 12-16-2012 05:19 PM

Can't Recharge
 
I can't seem to recharge either in game or via the website I get some bogus server error message. Is it just me or is it everyone? :py22:

Mazuiko 12-16-2012 05:33 PM

It's everyone. Never happens when I want to buy the odd little thing but always happens when I REALLY want something unfortunately.

Flood 12-16-2012 07:00 PM

Do your myshop points in-game read "CashFail"?
If so I have that too. ._.

Mae 12-19-2012 10:40 AM

I also have the same problem >_< The message reads:

We are not able to process your payment using your PayPal account at this time. Please return to the merchant's website and try using a different payment method (if available).

Anyway, this is the response they sent to my 1:1, which I think is bogus D:

Spoiler!

Nebula 12-19-2012 11:43 AM

Quote:

Originally Posted by Mae (Post 1792074)
I also have the same problem >_< The message reads:

We are not able to process your payment using your PayPal account at this time. Please return to the merchant's website and try using a different payment method (if available).

Anyway, this is the response they sent to my 1:1, which I think is bogus D:

Spoiler!

I think the paypal limit is $200-250 a month, not 100% sure. I doubt you reached that.

Mae 12-19-2012 11:52 AM

Nope not even close to that number! It was strange because it stopped working about 2 weeks ago immediately after another recharge.

Then, yesterday I was able to recharge again. After that time, it went back to giving me the same message...:py61: I imagine there's nothing we can do until they fix bug :/

Nebula 12-19-2012 12:00 PM

Quote:

Originally Posted by Mae (Post 1792095)
Nope not even close to that number! It was strange because it stopped working about 2 weeks ago immediately after another recharge.

Then, yesterday I was able to recharge again. After that time, it went back to giving me the same message...:py61: I imagine there's nothing we can do until they fix bug :/

It may be paypal preventing the payment. They did that to me on playspan.... Took my money and then gave a similar message. The money was refunded later on.

Shanni 12-19-2012 04:29 PM

Recharging via paypal works fine for me.

Sakurah 12-21-2012 12:03 PM

I got the CashFail error yesterday afternoon while testing my log-in but they've resolved it later when I came back home from work. And I was able to recharge okay with Skrill, I should add.

And for the spending limits, I can confirm that the max spending for Credit Cards is $250. Not sure of Skrill's limit as I haven't spent as much on TO as I use to.


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