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Login error: Incorrect Credentials
Hello everyone... I don't know if someone else is having this error, for some reason when I try to login it tells me "Incorrect Login Credentials". I'm 100% sure that I put my ID and PW correctly, Also when I try to login to website, it sends me to account admin information window...
I sent an email to info@sgiwest.com because the button to fill all those information asked by the website doesn't work... Does anyone have this problem too? Thanks |
Actually, i'm having this issue since december 13 - one day after you. I don't know why this is happening too. Have you been able to solve it? I'm waiting for the administrator's answer. :(
Good luck for both of us. |
it is possible that gms have changed your password(not sure). you can probably retrieve ur pw by forget pw i guess
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Your account got restricted for some reasons.
Had this problem on my second account too a few months ago. Reasons are still unknown for me. Send an 1:1 or a mail to accountadmin with all user-information they need and wait for more info >: Or sometimes it helps just to wait a few days, and you can login again without any problems. |
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Same thing happened to me. I cannot log in to the website but I can log in to the game. Everytime I try to log in to the website I get redirected to the "Admin Account Support" which you need to fill out.
It told me I had the error 7767 because of account sharing and to be honest the day before this error I just simply log in using the PC (I normally use the laptop). It took a few days before it was fixed. Just send an E-mail and it should be fixed in a few days :) |
Oh, thanks :3
I'm still waiting for their answer. My account still blocked, because they ask for my secret answer and i don't remember, since i made my account in 2006 ._. anyway, i'm still trying. Thanks for all your help. |
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All you can do now is fill out the information on the Admin Support Page. If that does not work E-mail them and put the title as "7767". Good luck! |
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