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05-16-2012   #21 (permalink)
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I wonder if they are aware of how this issue can harm their business, because it seems like they dgaf right now.
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05-18-2012   #22 (permalink)
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I'm sure they are aware of it.. Its on their F.A.Q's page..... but no solutions has actually been made. I'm guessing that 7767 is actually a bug or virus they themselves can't even fix..... If that's not the case.... Then the owner of gamerage/ntreev/whatever is one hell of a nazi that just wants the game to die already.
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05-18-2012   #23 (permalink)
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It's not a bug, it's something they put on your account to restrict it, because they believe it had been compromised or that somethings going on on your account. There's no "fix" because 1:1s won't fix it since you're not able to get on the website, and other GMs aren't allowed to handle it. You have to contact Syn to get rid of it...That's not really a quick fix D:
 
05-18-2012   #24 (permalink)
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7767 is quite the counterproductive "security" measure. But at any rate, they just use it to ban you now anyways.
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05-19-2012   #25 (permalink)
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I wonder if the TO in japan/korea also has this. Seriously, there is no other game I know that even bothers to ban players unless they try to do something completely epic.

Ahhhh.... so pissed. my lvl175 char is still using my lvl120 eq cause of this stupid problem -..-"
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Put your paws up and put an end to the unjust treatment of innocent Trickster players.
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05-21-2012   #26 (permalink)
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Lmao I recharged, played some gacha. Then played the Event Dice game on the site. Logged off the game and relogged to the site to find out I have a 7767 .-. Second time for me, lets see if Syn resolves in 2 days like last time.

Wonderful way to start the week I say
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05-21-2012   #27 (permalink)
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Whenever I tell the GMs about 7767 in O/X (Where they actually listen because the public is watching), what I get is "Try sending the email again" Me: "I've sent it 10 times in the past 1 and a half months..." Them: "Patience is required in resolving this issue, wait another week and try emailing again" = =;
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05-21-2012   #28 (permalink)
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Bf showed me. =D
 
05-21-2012   #29 (permalink)
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I haven't bothered them in a few months, sent another one with the new system. Figured it's worth a shot even though a lot of it needs to be solved at James's end with his neighbor fiasco.

/shows this to him
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05-21-2012   #30 (permalink)
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I sent it right now. Will wait a week, then send another at a more reasonable time. I hope this new method of interaction allows for more efficiency. If not, it was a waste of time for us all.
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05-21-2012   #31 (permalink)
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Yeah! Finally they did something to contact them earlier. updated the main post.
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05-21-2012   #32 (permalink)
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yea! new contact admin at website !

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05-21-2012   #33 (permalink)
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Yay! Let's hope this is better than the normal acc admin.
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05-22-2012   #34 (permalink)
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Please report right away!! Anyone who found this to be successful!!!
*a light of hope finally shines through the TO admin team*
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Put your paws up and put an end to the unjust treatment of innocent Trickster players.
Say no to 7767. Spread the word. 7767 2012 !!!

[IMG]Please do on exceed the 250kb gif rule. Thank you.[/IMG]
 
05-22-2012   #35 (permalink)
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Oh wow,
I just hope people do not spam the "general complaint" category. It will only have a negative impact.
Anyways, thumbs up for improved support.
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05-22-2012   #36 (permalink)
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Well, I just tried the new account administration, to try and remove the 7767 that's been laying on my account for years now, and got a response saying I was case #12576 xD
Someone's been busy I see ~!
Now let's hope this works >u<
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05-22-2012   #37 (permalink)
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PLEASE!!! I GOT 7767 TOO~ THIS IS TERRIBLE!!! I CANNOT GET ANY VEST WHAT'S SO EVER!!!
I NEEDA CHARGE ON A MULE ACCOUNT @ SCHOOL AND DO NOTHING WITH GACHA COUPONS~

(Sorry for caps, just realized half way, and didnt feel like re-writing)
 
05-22-2012   #38 (permalink)
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Why the **** did I call it "Gacha Coupons???????"
 
05-22-2012   #39 (permalink)
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I re-sent using the "new"system. Lets see what happens, because I really don't want to miss the new Gacha lmao, still need Bride Joey and Groom Leonardo (and I REALLY want that 4G4)

I have been rushing to 220 lately with the little time I get off work and this 7767 really put me down and my enthusiasm to play TO kind of diminished .-.
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05-22-2012   #40 (permalink)
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FINALLY!
I made a one page complaint to GM Cylon a week ago!!! Who else did??
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7767 Error: What it is, and how to fix it! - Trickster Online Revolution This thread Refback 01-21-2013 01:55 AM
7767 Error: What it is, and how to fix it! - Trickster Online Revolution This thread Refback 11-20-2012 11:07 AM

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