my friend is asking if he can get his characters back on to, he deleted it and deleted some myshop equips too, he did that to show he's gone forever. but, for some odd reason, he wants to go back. so, is it possible to get his chars. back and myshop equips?
Yes, character restoration is possible but only as a one-time courtesy. Ask your friend to contact firstname.lastname@example.org with "Character Restoration" as the subject.
I have deleted my characters before and was able to have them restored. Here is an excerpt from an email I got from GM Syn:
Thank you for providing the requested information. We have been able to make a verification and would be happy to assist you with your character restoration request.
In order to restore characters, space must be made available on the account/server in question. If you have three characters already in place, please delete or freeze enough characters to accommodate your restoration request below. We can restore up to 3 characters per server.
Please be advised, characters are restored on an as/is basis, as a one-time courtesy. We will not perform multiple restorations. Additionally, items deleted prior to the character being deleted will not make it through the restoration process. Items that were equipped on the characters in question when they were deleted will return when the character does.