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Loong - The Power of the Dragon
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01-03-2013   #1 (permalink)
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Default Screwed up SGI/Gamerage

I know this is not the first time it has occurred, but this time SGI/Gamerage really screwed me up

I sent a 1:1 to the support team on 24 December 2012 but they only replied me today, 3 January 2013!!!!

Spoiler!


Spoiler!


Wasted my money.... _|_
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01-03-2013   #2 (permalink)
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It's not their fault you bought boxes from them for a bonus, without even knowing if you'd get the bonus.
 
01-03-2013   #3 (permalink)
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I understand it's my fault, but I'm pissed off at how long it took for them to reply.. It could save my money...but then again they only care about money..
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01-03-2013   #4 (permalink)
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well if you look at the dates I think it's understandable that the GMs want to have some day offs during Christmas and New Year holidays ^^;;
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01-03-2013   #5 (permalink)
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At least we didn't get any map derps/errors or anything majorly screwed up during this period. =D

/knocks on wood

And lulz, the ol' "they only care about money" argument yet again. I know, they're awful because they wanna keep their office building and keep providing the players the games we play on. :C They are so horrible and awful that they do these things with our own money. </3

EDIT: And yes, I've read Lyn's/Rare's thread on greed. Some aspects I do agree, but I also believe in being resourceful and work with what I've got/can do. /cough
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Last edited by Sakurah; 01-03-2013 at 09:23 PM.
 
01-03-2013   #6 (permalink)
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from my experience they reply usually to all my 1:1 within 1-2 days

but ya its understandable at christmas/new year time :x and they did not state about any bonus
if there is any bonus they would state it in ms box page or somewhere :x
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Last edited by kite384; 01-03-2013 at 09:24 PM.
 
01-04-2013   #7 (permalink)
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Well they redirect the event page to the previous one so it's quite misleading not to include the bonus. Beside the box isn't even on "sale" so if they didn't intent to award the ring and had accessory they could have picked up another box instead. They should state it next time that no rewards are distributed.
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01-04-2013   #8 (permalink)
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XD, You call that messed up??
So many times I bought for example a Head Acc, I purchase two instead of 1...
I take it out of myshop and I send a 1:1 telling them there is a purchase glitch.
They then dont refund me money cuz I took it out of myshop!!
So there goes 8.6k for nothing!!
(Atleast you got nice EQ in those boxes)
 

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