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10-26-2012   #1 (permalink)
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Default Help Us to Resolve GameGuard Issues!

Hello Tricksters,

We have been working to resolve the gameguard issues and would like to request that if you are still having issues with Gameguard please follow the steps below:
1) Create a folder on the desktop Named TO_GG_(Account Name).
2) Click Start.
3) Select Run.
4) Type "DxDiag".
5) Press Enter.
6) When check is complete, select "Save All Information...".
7) Save the File to the TO_GG_(Account Name) folder on your desktop.
8) Close the Direct X Window.
9) Right-Click your Trickster Shortcut.
10) Select Properties.
11) Click the Open File Location button (Located on the Shortcut tab).
12) Open the GameGuard Folder.
13) Sort the Folder by Type.
14) Copy all the Files of Type ERL to your TO_GG_(Account Name) folder.
15) Close the Gameguard folder window.
16) Close the Shortcut porperties window.
17) Right-Click the TO_GG_(Account Name) folder
18) Select Send to -> "Compressed (Zipped) Folder)"
19) Send the zipped folder to TObugreports@sgiwest.com.
20) Please use the subject "[GameGuard]".
21) For the body of the email please include a brief summary of the GameGuard issue you encounter.
Please note that submitting the email without the subject or proper attachments will delay your request from being processed, possibly delaying the issue from being resolved.

Emails about support will not be answered and may be directed to 1:1 support.
- Trickster Online Team
 
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10-26-2012   #2 (permalink)
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Or they could just... you know... remove it.
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10-28-2012   #3 (permalink)
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Lul Mazuiko, good idea!
 
10-28-2012   #4 (permalink)
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~Now let's review the following options :

Option A:
Do the 21 steps above, and maybe...maybe ... it might work~! Yeay ^^

Option B:
Remove Gameguard, and hope that at least some of the players return then try
and find an actual solution ? ^^
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10-28-2012   #5 (permalink)
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Well considered I'm one of those victims, I followed the steps, and sent the email last night.

Waiting to see if they'll actually reply to me now. lol
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10-29-2012   #6 (permalink)
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^ Monitoring this
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10-29-2012   #7 (permalink)
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I already removed Trickster from my computer, I won't be able to submit a 1:1 unless reinstalling, meh. Let's hope they continue investigating this issue 'till they find a solution. Players can't do 20 steps and fight just to open their game, new players will just choose another MMORPG to play.
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10-29-2012   #8 (permalink)
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At the very least... they are doing... something?
An improvement from years back I guess.
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11-01-2012   #9 (permalink)
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IMO, I believe they should tell us the reason why they don't remove GG and add another anti-hack program :O
 
11-02-2012   #10 (permalink)
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Did they had to use Gameguard, couldn't they use something else? unless gameguard is the only anti-hacking software
 
11-02-2012   #11 (permalink)
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Probably couldn't afford it, or it's incompatible with their program, or that they have a partnership/contract with Gameguard and it states that they cannot remove it until the contract expires.

Business is weird that way.
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11-03-2012   #12 (permalink)
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One week i've sent them a mail, still no sign of answer anywhere o.0
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11-03-2012   #13 (permalink)
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Quote:
Originally Posted by WingedSylphe
One week i've sent them a mail, still no sign of answer anywhere o.0
I doubt they're going to respond like they would for a 1:1. It's a mass data collection for bug reporting. Any progress will most likely be made in an announcement instead of individual responses.
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11-03-2012   #14 (permalink)
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Quote:
Originally Posted by Torikakae
Probably couldn't afford it, or it's incompatible with their program, or that they have a partnership/contract with Gameguard and it states that they cannot remove it until the contract expires.

Business is weird that way.
That might be true. Trickster is a very old program (first launched at 2005?) and major upgrades might be to much to afford. My sis (Eliselotte on Fantasia) is playing Ragnarok Online and it was older than Trickster... But since it was so popular (and used to be a P2P game), they used the extra riches to upgrade the game for the players.

I am not affected by this GG issue because I am using an older computer that was compatible with TO and it's old-specs. (But I need help with Tap quests.)
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11-13-2012   #15 (permalink)
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i vote on removing game guard.
i could only get my trickster running by running the game as admin on win7.
This probablly will kill alot of player ( since they are yonger kids, probablly with parental control)

What is the point of game guarding trickster...
its not a like anyone hacks in this game >.<


Edit: p.s Fantasia is like vacant. There is hardly any shop in Mega too ( got a bit better when 6th aniversary event started)
 
11-14-2012   #16 (permalink)
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^The great galder hack happened when Gameguard was gone, I believe. But I think you were too young to remember~
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11-14-2012   #17 (permalink)
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I've really been wanting to get back into Trickster Online lately (especially since I know my guild's still active, and I miss chatting with them), but I'm seeing nothing but mass hysteria threads about game guard on the game's website.

Now that I have some more time on my hands, playing TO again would be awesome, but...I'm honestly a bit afraid.
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11-15-2012   #18 (permalink)
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No its fine. You can come back. We miss youuuuuu

comeeeee baaaaaaaaaaccccccccccccckkkkkkkkkkkkkkkkkkkkk

xD
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11-15-2012   #19 (permalink)
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You'll never catch me alive Cait! Never!

In all seriousness, most of the hype seems to be coming from that "Demon" something guy...I dunno, I guess I could give it a shot.
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11-15-2012   #20 (permalink)
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Quote:
Originally Posted by Torikakae
^The great galder hack happened when Gameguard was gone, I believe. But I think you were too young to remember~

yeah that happened and someone Tempered 30 x (maybe even more dunno it was crazy) Powerfull equiep nearly 100% potential and 100%+
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