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09-18-2010   #1 (permalink)
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Default Laptop Not Detecting One Mouse

So I have a G9X from Logitech and I unplugged it once and when I plugged it back in it suddenly didn't detect and Windows said something like it was corrupt and it couldn't recognize it.

I am so confused now. Is there a way to fix this?

Or do I have to use the warranty?

But for the warranty...

I don't have the box anymore...meaning no barcode and such. So will they accept it?
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09-19-2010   #2 (permalink)
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try different ports/computers, if it doesn't work it is probably dead.

They would still accept it usually by the manufacture date or shipping date.
Depending on your country and location thou.

You can always email Logitech
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09-19-2010   #3 (permalink)
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It could be problem with the mouse driver. You could go to the device manager, right click the mouse and look at properties to see what's wrong. If the driver's corrupted you can manually remove the driver and then re-install the driver. Depending on your OS and your luck windows will find the driver by itself.

As for the warranty, it really depends on your nation but i believe that if you have a proof payment with date from your bank/credit card company they are obliged to accept it, though they'll be reluctant.
 

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