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06-24-2010   #1 (permalink)
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Exclamation Moderately random BSoDs

Okay, so I got this laptop a Dell Inspiron 1545 back in April 2010, it has Windows 7, mostly basic programs (Microsoft Office, Microsoft Works, MSN, etc.), and a couple games (Trickster and PangYa to be exact).

It works great and stuff but as of lately, I've been starting to get random BSoDs. Most of them (I'd say about 90 percent) occur while playing Trickster, I've been using Niz's solution to play with some of the changes Yuki suggested as well, but sometimes they also occur like, while it's asleep. As in, it'll be in sleep, I'll come back and wake it up and them boom, BSoD, Trickster isn't even running when these occur.

So "long" story short, is Trickster hampering my laptop and causing the BSoDs? Or am I just really unlucky and something has gone wrong?

No I have not tried anything as the first one occurred maybe a week ago, and then progressively getting worse from maybe about 3 days ago where they now seem to occur daily (or sometimes twice daily) mostly while playing Trickster.
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06-24-2010   #2 (permalink)
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Post your HJT.

Old/outdated gameguard tempted to cause Windows to get BSOD, as in drivers conflicts, software conflict and also causes your system to become vulnerable as it crashes with certain antivirus/security software as well =/

Last edited by Miyuki; 06-24-2010 at 10:43 PM.
 
06-24-2010   #3 (permalink)
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High chance this is a hardware error.
Are all the BSOD Errors the same?

Try obtaining the dump file and post it here.
How to read the small memory dump files that Windows creates for debugging
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06-25-2010   #4 (permalink)
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Quote:
Originally Posted by kag
High chance this is a hardware error.
Are all the BSOD Errors the same?

Try obtaining the dump file and post it here.
How to read the small memory dump files that Windows creates for debugging
Not sure. Silly me had auto restart on so I never got the chance to look at it.

HJT Log:
Spoiler!


Oh, my firewall is the free version of the PC Tools firewall thing, and my anti-virus is avast!.
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06-25-2010   #5 (permalink)
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Quote:
Originally Posted by Miyuki
Post your HJT.

Old/outdated gameguard tempted to cause Windows to get BSOD, as in drivers conflicts, software conflict and also causes your system to become vulnerable as it crashes with certain antivirus/security software as well =/
Gameguard will BSoD with certain AV programs, especially if your AV uses some root kit like techniques. Roots kits don't like each other at all...
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06-25-2010   #6 (permalink)
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Try locate "%SystemRoot%\MEMORY.DMP" and upload it here.
 
06-26-2010   #7 (permalink)
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Quote:
Originally Posted by Miyuki
Try locate "%SystemRoot%\MEMORY.DMP" and upload it here.
How do you open/read a .DMP? D:

Oh, here's the stop message from the latest BSoD:

Stop: 0x0000007E (0xFFFFFFFF0000005, 0xFFFFF800002C9C5E4, 0xFFFFF88002DB99D8, 0xFFFFF88002DB9240)


@The bolded part: There's a chance that that two, might actually be a Z. I couldn't tell from my suck handwriting, the rest I'm sure of though.
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06-27-2010   #8 (permalink)
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you need to install windbg

you can post a link to the file here thou, so we can have a look
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06-27-2010   #9 (permalink)
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try to get one of them laptop cooling pads

seriously this could very well be a heat issue
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06-27-2010   #10 (permalink)
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upload the file to filehosting, let's say Free File Hosting Made Simple - MediaFire ..link it back here so we can take a look on it.
 
06-27-2010   #11 (permalink)
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Mmk, I set it up right now.

EDIT:

Tried uploading it MediaFire, and it said I didn't have the permissions to, even though I am the administrator on this laptop. :x
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Last edited by james; 06-27-2010 at 06:32 PM.
 
06-27-2010   #12 (permalink)
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How to read the small memory dump files that Windows creates for debugging
Follow those instructions, copy and paste what you see here.
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06-27-2010   #13 (permalink)
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Installing Windows SDK right now.
Still don't know if these matter, but here they are again anyways. Had another BSoD about 5 minutes ago, here's the stop code.


Stop: 0x0000007E (0xFFFFFFFFC0000005, 0xFFFFF8000297A9A2, 0xFFFFF88002F16638, 0xFFFFF88002F15EA0)

Got Windows SDK and here's what went down:
Spoiler!

I must've been missing something because what they said didn't work at all.

EDIT:
I thought I'd also throw this out there.

I'm the only account, the only admin. on my laptop, and yet I can't do it? o~O;;
And yes, I'm sure I'm an Admin., because I can do all the stuff with the little admin. symbols on it.
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Last edited by james; 06-27-2010 at 09:30 PM.
 
06-28-2010   #14 (permalink)
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Driver Developer Resources: Debugging Tools for Windows
Supposed to use this

You can't upload because you need to copy out to a non system folder first as UAC will need to elevate to admin level to process files in system folders. (So copy out to desktop or elsewhere first so it will work)
It will work if you right click as run as administrator for your browser though it is not recommended.
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06-28-2010   #15 (permalink)
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URL for my .DMP:
This
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06-28-2010   #16 (permalink)
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DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
FOLLOWUP_IP:
nt+1769a2
fffff800`0297a9a2 48833800 cmp qword ptr [rax],0

SYMBOL_STACK_INDEX: 0

SYMBOL_NAME: nt+1769a2

FOLLOWUP_NAME: MachineOwner

IMAGE_NAME: ntoskrnl.exe

STACK_COMMAND: .cxr 0xfffff88002f15ea0 ; kb

BUCKET_ID: WRONG_SYMBOLS

Followup: MachineOwner

Did you happen to install any drivers recently.
If not you should try reseating your RAMs and do a chkdsk too.
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06-28-2010   #17 (permalink)
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No I haven't installed any drivers recently (not that I remember at least).

So how do I reset (or did you really mean reseat?) RAM?

I did the chkdsk, and even with my basic knowledge, there seemed like there was nothing wrong. Stage 1 said that there were no bad files... o-o;;
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Last edited by james; 06-28-2010 at 09:18 AM.
 
06-29-2010   #18 (permalink)
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Check your ram via this tool
Memtest86+ - Advanced Memory Diagnostic Tool

Burn it to iso, or usb [using unetbootin @ UNetbootin - Homepage and Downloads ]
- Restart your computer and boot up using those tools, run the scan.
- It might take a while.
 
07-01-2010   #19 (permalink)
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07.01.10 BSoD
Latest BSoD I had in a while. ^ .dmp up there.

@Miyu: Haven't gotten to it yet, BY THE WAY.

Secondly, more info. appeared when the blue screen showed up.

This was at the top: Driver_IRQL_NOT_LESS_OR_EQUAL

The stop code:
0x600000D1 (0xFFFFFA8006A21000, 0x0000000000000002, 0x0000000000000000, 0xFFFFF88005295B27)

This also appeared:
pctNdis-PacketFiter64.sys-AddressFFFFF88005395B27, base at FFFFF88005387000, DateStamp 464ba091
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07-03-2010   #20 (permalink)
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Blue screen of death (STOP error) information in dump files. <-- you can use this so you don't have to download windbg

You might want to do a memtest

Did you install any software recently?
Try updating Windows Update as well, sometimes patches can fix some bluescreens.
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Last edited by kag; 07-03-2010 at 06:02 PM.
 

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