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07-21-2008   15 links from elsewhere to this Post. Click to view. #1 (permalink)
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Default Ntreev's 1:1 Support

first good news

Ntreev fixed the security hole

for those who never figured out, this is what the security hole was
(replace ; with :)

http;//www.ntreev.net/Support/support_view.aspx?pn=1&no=1000

changing the number at the end would allow you to access other 1:1 support inquiries, for example

http;//www.ntreev.net/Support/support_view.aspx?pn=1&no=1001
http;//www.ntreev.net/Support/support_view.aspx?pn=1&no=1002
http;//www.ntreev.net/Support/support_view.aspx?pn=1&no=1003
http;//www.ntreev.net/Support/support_view.aspx?pn=1&no=3333
http;//www.ntreev.net/Support/support_view.aspx?pn=1&no=1234
http;//www.ntreev.net/Support/support_view.aspx?pn=1&no=4444
http;//www.ntreev.net/Support/support_view.aspx?pn=1&no=7000

this is however not possible anymore


Now the -rant-
They're irresponsible about their 1:1 support system, they don't answer them at all, they stay as "processing". It will still be the same even when their new 1:1 support system arrives as I explained here - http://www.mymmogames.net/forum/rant...mimishing.html

They hid their 1:1 support issue thread on their official forums by deleting it as a response to this. This was at most unnecesary, they could had stated that the issue has been solved. I don't like this kind of behavior, for me this only shows they're scared and don't want to admit it was their fault, instead they want to look as if nothing happened



ok, I wanted to prove how lazy Ntreev are at their 1:1 support inquiries. I have made statistics about their effectiveness at their support system (only the first 3825 requests were taken in). their effectiveness is only 2.10% (80 Done, 3721 Processing, 24 Deleted).

I had known this security hole for a month now, I'm happy they fixed it, but not happy they a small discussion about it on their official forums.


some points to consider
- They're not being answered in order as they arrive
- Most (not saying all) stays as processing and never solved / looked at
- good luck waiting until the year 2035 bans goes lifted ^^

oh, I'm pissed at this

self explanatory
-angry-
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07-21-2008   #2 (permalink)
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I made them fix it by force by posting how to do it in the official forums.
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07-21-2008   #3 (permalink)
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omg, that's why then

there was no need to delete it still as it's solved now, maybe this was done to prevent more damage while they fix it

guess that's one way for them to listen anyways ^^
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07-21-2008   #4 (permalink)
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I also took 1 account "hostage" >.>
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07-21-2008   #5 (permalink)
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900 dollars, damn.
 
07-21-2008   #6 (permalink)
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i had to read this like 5 time in till i got this lol now i see what ayour talking about
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07-21-2008   #7 (permalink)
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the respond to stuff to do with money wth ._.""""
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07-21-2008   #8 (permalink)
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Quote:
Originally Posted by Zyklon▀
I also took 1 account "hostage" >.>
oh well, up to you to decide on the account's fate


Quote:
Originally Posted by Rydia
900 dollars, damn.
Quote:
Originally Posted by Sanichi
the respond to stuff to do with money wth ._.""""
self explanatory
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07-21-2008   #9 (permalink)
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Quote:
Originally Posted by Crypt
oh well, up to you to decide on the account's fate






self explanatory
I took the 17 mil off of it and gave it to a newbie if that counts as being robin hood like D:
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07-21-2008   #10 (permalink)
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Holy Crap $900
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07-21-2008   #11 (permalink)
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Default

Quote:
Originally Posted by Zyklon▀
I took the 17 mil off of it and gave it to a newbie if that counts as being robin hood like D:
Isn't that kinda cruel >_> seriously..
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07-21-2008   #12 (permalink)
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Quote:
Originally Posted by Zyklon▀
I took the 17 mil off of it and gave it to a newbie if that counts as being robin hood like D:
oh well XD

I got questions wherever I'm the one who owes the $900 to them

I don't owe them $900, that is a random 1:1 support inquiry I found on their system. I have no knowledge of who owes those.
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Last edited by Miyuki; 07-27-2008 at 06:46 PM.
 
07-22-2008   #13 (permalink)
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$900..
DAM, that is a lot of money..
 
07-22-2008   #14 (permalink)
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$900... That's a lot of money. o_O;;
 
07-22-2008   #15 (permalink)
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Quote:
Originally Posted by Crypt
I have made statistics about their effectiveness at their support system (only the first 3825 requests were taken in). their effectiveness is only 2.10% (80 Done, 3721 Processing, 24 Deleted).
Their effectiveness is over 10 times lower than Bush's approval rating. That's really, really sad D:
 
07-22-2008   #16 (permalink)
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D8 What? Your 1:1's answered? You've submitted it in like May and you got yours answered...I've submitted mines in January and STILL...no answer...T_T
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07-22-2008   #17 (permalink)
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none of my 1:1 support are answered, that 1:1 isn't mine
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