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10-04-2011   #1 (permalink)
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Default [Announcement] Emergency Server Check Up!

Quote:
Hello, fans of lunia
first of all, sorry for such late user notice.

Currently, all game service is down due to problems with game servers. We are looking for the causes right now.

We are expecting bring back all game services within 2 hours now.

I will update currently situation through this thread.

We are deeply sorry for all inconveniences.
LiES!!!!! :@

Quote:
We have found any serious problem. It seems to be caused by abnormal network cut off. With temporary network cut off, alarm system that tells us running status of all game servers didn't work as well. For this reason, it took so much time acknowledge the problem. Once again we are deeply sorry for all this trouble. We will strengthen our monitoring system so it wouldn't happen again. Thanks for your patience and understanding.
Quote:
All game servers are in initializing state and after short general test, servers will be up again online. I am expecting in 1 hours from now.

Last edited by CrunchyRoll; 10-04-2011 at 08:02 PM.
 
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10-04-2011   #2 (permalink)
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Default

[Updated Message]



All game service is back online at 2011-10-04 8:15 pm.



Summary for today's incident.

- Game service was down at 2011-10-04 2:00 am

- Temporary network cut off caused disconnection of stage and square servers from game DB servers.

- Temporary network cut off caused fails of alarm system. For this reason, ALLM fails to acknowledge exiting problem on time.

- We don't find any serious problem with servers and game servers are back online at 2011-10-04 8:15 pm



Once again, we are deeply sorry for all the troubles and thank for your patience and understanding.
 
10-04-2011   #3 (permalink)
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Tbh, it's not like many of us Lunians care
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10-04-2011   #4 (permalink)
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Quote:
Originally Posted by PKShota
Tbh, it's not like many of us Lunians care
People who still play probably do.
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