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02-08-2013   #1 (permalink)
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Default New Updates to the Tribunal

Surrender at 20: New Updates to the Tribunal

First for the Honor Initiative and now the Tribunal; Lyte is rollin' out updates all over the place!
Continue reading to catch up on the latest changes for the Tribunal, including updates on the cases you'll see, how Riot handles punishment cases, new features, and more!

Here is Lyte's full announcement on the updates:
"Since we released The Justice Review a few months ago, we’ve been monitoring The Tribunal and would like to share a few changes we’ve made that are subtle, but critical. These changes are aimed at improving accuracy, providing voters more relevant information, and helping to identify the most toxic players even faster. I want to quickly highlight these changes and explain the logic behind them:

  • Previously, our Player Support team reviewed every Tribunal case before approving punishments and pardons. After reviewing the past 12 months of data, we’ve seen that cases that are unanimously pardoned or punished tend to be extremely accurate—Player Support rarely overturns these decisions. In light of this data, we’re now going to focus our attention on the cases that are more ambiguous—the slight majorities and split decisions. This should improve The Tribunal’s accuracy by focusing on the cases that need the most attention.
  • We’ve tweaked how The Tribunal builds cases: Instead of 100% random sampling, The Tribunal will attempt to find the games that ultimately sent each player to The Tribunal. By selecting recent games that had a big impact in sending the player to The Tribunal, you should see the average number of reports against a player increase per game.
  • The Tribunal system is a constant balance between speed and accuracy. In the past, we were concerned that forcing The Tribunal to find more games per case meant that toxic players were left unchecked for longer than necessary. However, we realize that more information for our judges means more accurate verdicts, and recent optimizations have allowed us to change The Tribunal so that every case will have at least two games to review instead of one.
  • Players have often said they forget how many cases they’ve done on a given day—we’ve added a progress bar that will outline how close you are to maxing out your daily case limit.

These changes are already live, so go check them out and let us know what you think! We’re confident that these changes will improve the accuracy of The Tribunal system without compromising on speed.

Visit the Tribunal today and help us make a difference in the community!"
In addition to the main announcement, Lyte had several interesting answers to follow up questions.

On the prospect of being able to judge more than 20 cases a day, Lyte replied:
"We may increase this soon. We just want to be confident that there are very few abuse cases and that the cap doesn't actually burn players out. Due to Justice Reviews, a lot of players will feel pressure to finish the max number of cases everyday and we have to be careful increasing the caps because of this."
Regarding the idea of adding pre and post game to Tribunal cases, Lyte responded:
"We're putting pre- and post-game chat logs on hold because the team has been working on a different project that we believe is higher priority.

I believe in what we are working on, but it's not related to pre- and post-game chat logs which is why I haven't had much to say about the recent threads around this issue."
When asked where the previously announced then removed Halls of Justice was, he replied:
"Halls of Justice is on hold. A lot of players voiced concerns that they may not want to reveal that they are Tribunal users or specifically highly ranked Tribunal users. This might attract attention from toxic players in the game who want to be vindictive. We respect these concerns and took the idea back to the drawing board, and we are figuring out different ways to create incentive structures in the Tribunal system.

Halls of Justice might re-appear in a different form, or we might come up with something else--we'll have to see."
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