X-Trap failed?

[July]

I don't know what really happened.

I've been playing earlier and the game starts and runs smoothly. After I took a break (I shut down the computer, and turned it on again), suddenly the game won't launch. The launcher runs smoothly, but when it gets to the X-Trap part, this happens:



It doesn't go past Step 1.
I re-installed the game and the same thing happens. Help?

[Miyuki]

Tried temporary disabled your firewall/antivirus?

[July]

Its runs with everything an hour earlier, so I don't think its the firewall/antivirus. D:

I tried, but same thing. D:

[Miyuki]

Even restarted your computer yet?

Then try delete the x-trap folder @ Latale folder, and relaunch the game again.

[July]

Sadly, its still the same.

I'll try to re-install it again, maybe it'll work.

[Miyuki]

Ouch ._.

Anyway, once you uninstall, please make sure removes any game files/folders [backup your screenshot folder if you want to]

[July]

Just an update.

It still won't work. I tried some steps given in the other thread, but to no avail.
Another thing:



I can't even access the LaTale site properly.
I don't know how this happened, but hopefully only less players would encounter this problem.

For now, I'll take a forced break from LaTale.

[Miyuki]

Post your HJT log here.

[July]

Here it is:

HJT Log

Spoiler!

Logfile of HijackThis v1.99.1
Scan saved at 8:23:15 AM, on 10/4/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0013)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
D:\Backup of Mydocuments\My Documents\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = Yahoo!
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Live Search
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Live Search
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = Yahoo!
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

[Miyuki]

Nothing wrong with your log, either x-x

Tried temporary uninstall avast, re-start the game?

[remember to reinstall avast later on]

I'm still...unable to reproduces the same problem, even tho I'm using avast too.

[Rie]

Originally Posted by July

Just an update.

It still won't work. I tried some steps given in the other thread, but to no avail.
Another thing:



I can't even access the LaTale site properly.
I don't know how this happened, but hopefully only less players would encounter this problem.

For now, I'll take a forced break from LaTale.

very same thing... x_x /forced break

[July]

Problem solved.

Looks like the problem fixed itself overtime.
That or they implemented a fix.

I guess all we had to do was wait, but what a hassle it was. >__>

Thanks for your time Miyuki.

[Miyuki]

lol...either it's the internet connection or hmm...

thats funny, tho. lol

Np, just ask if you got any problems.

[July]

Oh hi.
Just an update, and maybe you could help me again. D:

The problem's been back for days now, and finally I tried to contact their help desk.
I told them the problem and included the pictures in this thread.
Their reply was:

Thank you for contacting our Help Desk.

This is an issue with your Internet Service Provider. The reason why you aren't getting the updates and patches are due to them needed to clean out their cache. If you have any further questions or concerns feel free to contact us.

So yeah. D:
I don't know much about this, but I always try to repair my connection, which involves clearing ARP and DNS cache.
I don't know what that means, but. . . D:

Any help on this? Thanks a bunch.

[Miyuki]

Easiest way to clear cache
- CCleaner - Home

Install, run the cleaner.

[July]

Still no positive outcome.

Maybe its an OGP-LaTale problem, since it got fixed after the Pet/Tiger Fashion patch was implemented. Sadly though, it came back after about four days.

Anyway, thanks again. ;P

[July]

Just an update, and a solution.

I've been lurking numerous forums and found a solution: OpenDNS.

Just follow the instructions and you're all set.