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12-04-2008   #1 (permalink)
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Default Biased reviews?

Well, reviews from different sources, anyway...don't you think some of the reviews kinda biased, or more or like "sponsored" reviews for certain products, so in the reviews, the reviewer will write something "nice" and "attracting" compared to other products he/she reviewed.

For example, these 2 reviews, about Norton Internet Security:

PCMag's review:
Quote:
This is definitely the slimmest, most unobtrusive Norton ever. Its protection is top-notch where it counts, though antispam and parental controls are still weak. As the best all-around security suite to date (I'll be installing it myself), it's our new Editors' Choice.
@ The Best Security Suites for 2009 - Reviews by PC Magazine

Top10reviews's review:
Quote:
Symantec offers great online support options to help with any issues you may have, and continually updates their software to keep it ahead of the curve and ahead of any virus threats that may come out. Live support options such as phone support or live chat are both sub par and could use some work.

Norton Internet Security 2009 caused some problems after being removed from our test system as well. Google Desktop stopped working as well as all of our instant message clients that we use during testing.
@ http://internet-security-suite-revie...on-review.html

When I read about PCMag's reviews, it seems...eh, all good points on norton, and it seems norton is the only best suite among all the products reviewed, while top10reviews seems, placed Norton on #8 instead.

Not just about these software reviews, I've seen lots of other reviews as well such as handbags, notebook, phones...etc...some of the reviews seems "PAID reviews" where they seems biased when reviewing other products @_@; [at other sites]

Don't you guys think so o;

Last edited by Miyuki; 12-04-2008 at 05:28 AM.
 
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12-04-2008   #2 (permalink)
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i remember reading from a government website for macroeconomic and microeconomic policies.
and the info are all biased
 
12-04-2008   #3 (permalink)
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I believe that ALL reviews are biased in one way of another. And regarding those types of reviews Miyu presented, it's not necessarily a paid review. For example, if in the beginning of your internet life, Norton Anti-virus has always served you well, then you'll carry an affinity towards Norton. Even as newer and better products come out, your puppy-like affinity towards your first will still linger in you. It might even make you outright reject/bash other products.

Another possibility is that the reviewer know Product A so well,. but only knows so much about Product B. Even if product B has the potential to outshine product A, Mr/Ms. reviewer would prefer to play it safe and recommend product A which he/she knows works well (though not necessarily works better).
 
12-04-2008   #4 (permalink)
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Well, reviews are always going to have a pretty wide variety of opinions just because there are a wide variety of reviewers. But a reviewer putting their opinion into a review isn't really bias. Reviews are one part factual information and one part personal opinion. It's just the way reviews work - the way they should work, really. A review that doesn't draw on personal opinion wouldn't be a review, it'd be a bulleted list of features.

Of course, that's not saying that truly biased reviews don't exist. For example, take a look at gaming magazines like Nintendo Power, or just about anything with "Official" in its title, and you'll see real bias - astronomical scores that make no sense, whole paragraphs dedicated to glossing over serious flaws, and hype hype hype. The best I can suggest is to find reviewers you tend to agree with, and if you suspect bias, follow the money.
 
12-04-2008   #5 (permalink)
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That's why you have to read numerous reviews and make your own assertion.
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12-04-2008   #6 (permalink)
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Quote:
Originally Posted by Kenjii
That's why you have to read numerous reviews and make your own assertion.
Agreed, you can't rely on one review source. All reviews are pretty much biased, especially since one person's view won't necessarily apply to your own.
 
12-05-2008   #7 (permalink)
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Being paid for finding positive "results" has been going on for decades, maybe longer. The reviewers have to give certain products positive reviews because they depend on their sponsorship for income. All big name products have these bought-out review boards. I just ignore them.
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12-25-2008   #8 (permalink)
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Quote:
Originally Posted by Miyuki
Well, reviews from different sources, anyway...don't you think some of the reviews kinda biased, or more or like "sponsored" reviews for certain products, so in the reviews, the reviewer will write something "nice" and "attracting" compared to other products he/she reviewed.

For example, these 2 reviews, about Norton Internet Security:

PCMag's review:

@ The Best Security Suites for 2009 - Reviews by PC Magazine

Top10reviews's review:


@ Norton Internet Security Review 2009 - TopTenREVIEWS

When I read about PCMag's reviews, it seems...eh, all good points on norton, and it seems norton is the only best suite among all the products reviewed, while top10reviews seems, placed Norton on #8 instead.

Not just about these software reviews, I've seen lots of other reviews as well such as handbags, notebook, phones...etc...some of the reviews seems "PAID reviews" where they seems biased when reviewing other products @_@; [at other sites]

Don't you guys think so o;
Reviews are subjective until given an objective standardized criteria like consistent virus lab tests, CPU usage monitoring, relative statistics and etc. Simply using the word like 'best' 'nice' 'fast' is not helpful unless your comparing it to every other product out there and they should define it further, consumer-wise, enterprise-wise or personal usage. Though I somewhat agree with the above posts, making assertions from multiple reviews from different perspectives and angles.

Last edited by Vegeance; 12-25-2008 at 07:08 PM.
 
12-26-2008   #9 (permalink)
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It seems to me like they we're reviewing these software on completely different criterion. PC Mag's reviewer emphasized the performance aspect of the PC with respect to the different software packages.
Top ten reviews seemed to offer a comparison of the features of each software package.

When the criterion of review is different, you're going to get different reviews.
 
12-26-2008   #10 (permalink)
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This is nothing new. It's like all those studies which are released to the media which say milk helps in the development of bones - paid for by the dairy industry. I doubt any of the laboratories hired to do these studies ever publish negative results 8D
 
12-26-2008   #11 (permalink)
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A lot of environmental studies were bashed to be biased and unsubstantiated. But the funds to support these researches had to come from somewhere and it just pisses off the researchers, especially the candid ones, when people begin to dismiss their researches as trash.

It's like telling all the lawyers to go to hell because they chose money over upholding justice... oh sh-
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Last edited by WhatThePho; 12-26-2008 at 06:10 PM.
 

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