Important: Crash Following Latest Patch Share
August 5, 2011
Shortly after the latest patch release, a crash occurred and caused the following issues:
Abnormal SP Incident – Some players experienced roll-backs in levels yet their SP stayed the same.
Lost Raven Celebration Cubes and Costume Cubes
Roll-backs on EXP, items collected from dungeons, and ED
We are currently working on identifying all players affected by the first 2 incidents. The SP issue will be normalized during the next maintenance, while those who reported lost Raven Celebration Cubes and Costume Cubes through our ticketing system will be compensated accordingly. If you lost some cubes but didn’t report it, you can still submit a ticket.
Finally, to make up for the lost EXP, ED and other farmed items, a 2X EXP, Drop Rate, and Unlimited Stamina Event will be held for all channels this Saturday, August 6th, from 11:00 AM – 2:00 PM PDT.
We apologize for the inconvenience. Thank you for hanging in there while we deal with these issues. We salute you for being such troopers.