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07-28-2009   #1 (permalink)
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Default EventType : InPageError P1 : c000009c P2 : 00000003

um well, this has been happening for a while now... and i cant seem to find a solution. i've been searching the web and this has seemed to affect other programs as well. but right now, it's only affected my msn.

When i try and sign in, it pops up with a:
Quote:
Windows Live communications platform has encountered a problem and needs to close. we are sorry for hte inconveniance... For more information about this error, click here
so i clicked... and it comes up with...
Quote:
Error signature
EventType : InPageError P1 : c000009c P2 : 00000003
To view technical report click here
so i click it...
and it comes up with
Quote:
Error report contents
The following files will be included in this error report:
Quote:
D:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WER67e7.dir00\w lcomm.exe.mdmp
D:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WER67e7.dir00\a ppcompat.txt
X_X i have found nothing on the internet about solving this problem so far.

my IE also keeps freezing, it helps only slightly if i switch to firefox, but they still both freeze. not sure if that has anything to do with the problem
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Last edited by ScatterHeart; 07-28-2009 at 02:23 AM.
 
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07-28-2009   #2 (permalink)
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Can you posts your HJT log too?
 
07-28-2009   #3 (permalink)
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Default

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:55:33 PM, on 28/07/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16850)
Boot mode: Normal

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
D:\WINDOWS\Explorer.EXE
D:\Program Files\Intel\WiFi\bin\S24EvMon.exe
D:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
D:\WINDOWS\system32\spoolsv.exe
D:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
D:\Program Files\Bonjour\mDNSResponder.exe
D:\Program Files\Intel\WiFi\bin\EvtEng.exe
D:\Program Files\Acer\Acer Bio Protection\BASVC.exe
D:\Program Files\Java\jre6\bin\jqs.exe
D:\Program Files\Common Files\LightScribe\LSSrvc.exe
D:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
D:\Program Files\CyberLink\Shared Files\RichVideo.exe
D:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe
D:\Program Files\Sophos\AutoUpdate\ALsvc.exe
D:\WINDOWS\system32\svchost.exe
D:\Program Files\UPHClean\uphclean.exe
D:\Program Files\Synaptics\SynTP\SynTPEnh.exe
D:\WINDOWS\RTHDCPL.EXE
D:\WINDOWS\PLFSetI.exe
D:\Program Files\Intel\WiFi\bin\ZCfgSvc.exe
D:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe
D:\PROGRA~1\LAUNCH~1\LManager.exe
D:\WINDOWS\system32\igfxtray.exe
D:\WINDOWS\system32\hkcmd.exe
D:\WINDOWS\system32\igfxpers.exe
D:\WINDOWS\system32\igfxsrvc.exe
D:\WINDOWS\system32\wbem\unsecapp.exe
D:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
D:\WINDOWS\system32\igfxext.exe
D:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
D:\Program Files\Brother\ControlCenter3\brccMCtl.exe
E:\My Documents\Thingos\iTunes\iTunesHelper.exe
D:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\RtkBtMnt.exe
D:\WINDOWS\system32\ctfmon.exe
D:\Program Files\Windows Live\Messenger\msnmsgr.exe
D:\Program Files\DNA\btdna.exe
D:\Program Files\Sophos\AutoUpdate\ALMon.exe
D:\Program Files\iPod\bin\iPodService.exe
D:\WINDOWS\system32\wuauclt.exe
D:\Program Files\Internet Explorer\iexplore.exe
D:\Program Files\Microsoft Office\Office12\WINWORD.EXE
D:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = Customize Your Settings
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Link Helper - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - D:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: flashget urlcatch - {2F364306-AA45-47B5-9F9D-39A8B94E7EF7} - E:\My Documents\Thingos\flashget\jccatch.dll
O2 - BHO: Sophos Web Content Scanner - {39EA7695-B3F2-4C44-A4BC-297ADA8FD235} - D:\Program Files\Sophos\Sophos Anti-Virus\SophosBHO.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - D:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - D:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - D:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - D:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: FlashGet GetFlash Class - {F156768E-81EF-470C-9057-481BA8380DBA} - E:\My Documents\Thingos\flashget\getflash.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] "D:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] D:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] D:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [AzMixerSel] D:\Program Files\Realtek\Audio\InstallShield\AzMixerSel.exe
O4 - HKLM\..\Run: [SynTPEnh] D:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [PLFSetI] D:\WINDOWS\PLFSetI.exe
O4 - HKLM\..\Run: [PLFSetL] D:\WINDOWS\PLFSetL.exe
O4 - HKLM\..\Run: [IntelZeroConfig] "D:\Program Files\Intel\WiFi\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "D:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" /tf Intel Wireless Tray
O4 - HKLM\..\Run: [ePower_DMC] D:\Program Files\Acer\Empowering Technology\ePower\ePower_DMC.exe
O4 - HKLM\..\Run: [Boot] D:\Program Files\Acer\Empowering Technology\ePower\Boot.exe
O4 - HKLM\..\Run: [LManager] D:\PROGRA~1\LAUNCH~1\LManager.exe
O4 - HKLM\..\Run: [IgfxTray] D:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] D:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] D:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [ZPdtWzdVitaKey MC3000] "D:\Program Files\Acer\Acer Bio Protection\PdtWzd.exe" show
O4 - HKLM\..\Run: [Ad-Watch] D:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKLM\..\Run: [SSBkgdUpdate] "D:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] "D:\Program Files\ScanSoft\PaperPort\pptd40nt.exe"
O4 - HKLM\..\Run: [IndexSearch] "D:\Program Files\ScanSoft\PaperPort\IndexSearch.exe"
O4 - HKLM\..\Run: [PPort11reminder] "D:\Program Files\ScanSoft\PaperPort\Ereg\Ereg.exe" -r "D:\Documents and Settings\All Users\Application Data\ScanSoft\PaperPort\11\Config\Ereg\Ereg.ini
O4 - HKLM\..\Run: [BrMfcWnd] D:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe /AUTORUN
O4 - HKLM\..\Run: [ControlCenter3] D:\Program Files\Brother\ControlCenter3\brctrcen.exe /autorun
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "E:\My Documents\Thingos\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [ctfmon.exe] D:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "D:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [BitTorrent DNA] "D:\Program Files\DNA\btdna.exe"
O4 - HKCU\..\RunOnce: [Shockwave Updater] D:\WINDOWS\system32\Adobe\SHOCKW~1\SWHELP~1.EXE -Update -1103471 -"Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; Zango 10.3.75.0)" -"http://www.biologyinmotion.com/cell_division/index.html"
O4 - Global Startup: AutoUpdate Monitor.lnk = D:\Program Files\Sophos\AutoUpdate\ALMon.exe
O8 - Extra context menu item: &Download All with FlashGet - E:\My Documents\Thingos\flashget\jc_all.htm
O8 - Extra context menu item: &Download with FlashGet - E:\My Documents\Thingos\flashget\jc_link.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Send to &Bluetooth Device... - D:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send To Bluetooth - D:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - D:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - D:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - E:\My Documents\Thingos\flashget\FlashGet.exe
O9 - Extra 'Tools' menuitem: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - E:\My Documents\Thingos\flashget\FlashGet.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w3/resources/MSNPUpld.cab
O16 - DPF: {5C051655-FCD5-4969-9182-770EA5AA5565} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary...n.cab56986.cab
O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/EN-AU/.../GAME_UNO1.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/micr...?1229091067937
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/micr...?1229091056562
O16 - DPF: {7E980B9B-8AE5-466A-B6D6-DA8CF814E78A} (MJLauncherCtrl Class) - http://messenger.zone.msn.com/EN-US/...jolauncher.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab56907.cab
O16 - DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary...r.cab56986.cab
O20 - AppInit_DLLs: D:\PROGRA~1\Sophos\SOPHOS~1\SOPHOS~1.DLL
O20 - Winlogon Notify: AWinNotifyVitaKey MC3000 - D:\Program Files\Acer\Acer Bio Protection\WinNotify.dll
O23 - Service: Apple Mobile Device - Apple Inc. - D:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - D:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - D:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel(R) Corporation - D:\Program Files\Intel\WiFi\bin\EvtEng.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - D:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iGroupTec Service (IGBASVC) - Unknown owner - D:\Program Files\Acer\Acer Bio Protection\BASVC.exe
O23 - Service: iPod Service - Apple Inc. - D:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - D:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - D:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - D:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel(R) Corporation - D:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - D:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: Intel® PROSet/Wireless WiFi Service (S24EventMonitor) - Intel(R) Corporation - D:\Program Files\Intel\WiFi\bin\S24EvMon.exe
O23 - Service: Sophos Anti-Virus status reporter (SAVAdminService) - Sophos Plc - D:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe
O23 - Service: Sophos Anti-Virus (SAVService) - Sophos Plc - D:\Program Files\Sophos\Sophos Anti-Virus\SavService.exe
O23 - Service: Sophos AutoUpdate Service - Sophos Plc - D:\Program Files\Sophos\AutoUpdate\ALsvc.exe
O24 - Desktop Component 0: (no name) - E:\My Documents\My Pictures\Avatar x3\anime\3147a.jpg

--
End of file - 12480 bytes


that?
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ScatterHeart~
 
07-31-2009   #4 (permalink)
/gg FTW! Moogler
 
Join Date: Jan 2009
Posts: 104
iTrader: (0)
ScatterHeart is on a distinguished road
Class: Eir lu_eir
Default

sorry about double post, but i reimaged my laptop, it's fine now, no more errors and laptop running as fast as it should be. WHEW.
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