Gameplay issues - Launching the game
1. Game crashes after clicking Begin button.
- Have you tried to turning off background applications before starting?
- Tried temporary disables any antivirus and firewall?
2. Hackshield gives errors when updating
- Have you allowed Dragonica Online and hackshield module in your firewall exception list?
3. DuplicateError=Game Client is already running.
- Check if there's any existing gameclient running.
- Check if you've running other games that uses protection software.
4. InitAppProtectFailed=Failed to run the anti-hacking tool application.
- Do you uses hacks?
- Check if you've allowed hackshield to run, especially on Kaspersky security suite.
5. Failed to create shadow accoint: Please use Window System Administrator account to run the game once.
- Are you on limited/guest account user? You've to be in administrative enabled account to play this game.