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07-27-2013   #6 (permalink)
Mega
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Join Date: Dec 2007
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IGN: MegaBoy740
Class: Support lt_mage
Level: 30
Guild: Prisma
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Quote:
Originally Posted by Rom
Maybe you need to write your tickets better. Mine are always answered within 48 hours to a few days. Also, sending in more than one ticket for the same issue isn't going to get you a response any faster. If anything, it'll just delay it.

Reminding them is one thing, but annoying them is another.
I usually submit one every 3~6 months if they don't answer it. For example the hacked Vindictus one has been open 3 years and I've submitted 3 other tickets about it.

So I don't spam the crap out of them or anything...it's just so many issues they're not helping me with =/
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