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07-27-2013   #4 (permalink)
R
shannon is a fattie
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Join Date: Jun 2008
Location: Washington
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Maybe you need to write your tickets better. Mine are always answered within 48 hours to a few days. Also, sending in more than one ticket for the same issue isn't going to get you a response any faster. If anything, it'll just delay it.

Reminding them is one thing, but annoying them is another.
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