Thread: [OGPlanet] Gold Dart of Luck Recovery
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06-20-2013   #1 (permalink)
Manabi
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IGN: Manabi/Joxina/Fatechan
Class: RW/Blader/Bard lt_treasurehunter
Level: 175/107/111
Guild: ShiningRay / AnimeBlogger
Xfire: ManabiLT
Default Gold Dart of Luck Recovery

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Hey La Talers!

We know that a lot of you have been experiencing issues with lost Gold Darts of Luck ever since the Season 2 update and we sincerely apologize for the inconvenience. Players who had stored their Darts in their inventory, Astro inventory or Bank before the patch had their Darts go missing. We are very sorry for the inconvenience but we will ensure that it will not happen again in the future. We had hoped that we would be able to simply recover all the lost items but unfortunately that now does not seem possible. Instead, we are going to begin the process of recovering your Darts individually. If you have lost Darts from the Season 2 update, please follow the steps below and you will get them back. Also, to compensate for this we are giving away 3 FREE Darts on June 20th to every player who has played since May 8th. Darts will be delivered to the Gift inventory at the Bank in Elias.

PLEASE NOTE: We can and will investigate all claims and we may BAN anyone making false claims to the Help Desk. Please only contact us if you have actually lost your Darts.

If you have lost darts:
  1. Send a ticket to the Help Desk in the La Tale Other category.
  2. Make the subject line Dart Recovery and include your IGN and # of missing Darts in the ticket.
  3. Indicate in the ticket whether darts were purchased with Astros or with Ely*
  4. Please do not send multiple tickets. The Darts will be returned by In-Game Mail on the next patch. If you do not submit your ticket by the next patch, they will be returned on the following patch.
  5. Only Darts that we can verify being owned by your character will be returned.
*NOTE: Darts purchased with Ely are harder to track and as a result we cannot guarantee their return.
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Manabi (Level 177 RW), Mitsuki4k (Level 155 Engistar), Joxina (Level 141 Strider),
Fatechan (Level 141 Minstrel), Viitachan (Level 85 Templar)