Lots of quests and a decent array of bosses plus extras to do like Harkon. Too bad it wasn't executed very well (aka ridiculously tedious "bring me 25 of this rare drill item" quests).
Due to cash shop imbalance, bugs, glitches, and so on.
Fun Factor: C-
It can keep you hooked since it's such a cute game. That's... really all there is to say on that. A lot of people seemed to log in just to be logged in rather than to actually do things.
Can be pretty bad but also has its fair share of great people. Not as good as it used to be, though.
I don't have any personal problems with the staff but from what I've gathered, they don't do a very good job at handling the game or resolving member issues.
I might have seemed generous with the breakdown of the grades, but overall the game doesn't deserve anything above a D. The good parts of the game are overshadowed by the bigger problems like the cash imbalance and constant bugs that basically made this game hard to enjoy. 2012 was especially a really bad year for TO.