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10-17-2012   #110 (permalink)
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I did send them the message (3 days ago I think?) here is their reply anyways: 親愛的玩家您好: 關於您的問題,已幫您轉交相關人員處理,請您耐心等候。 若有新的進度,會利用線上回報再跟您做通知。 有任何的建議事項,也歡迎您再次來信,謝謝。

The thing is, the message I get when I try to login now (the one I just posted) is different from what I would normally get while trying. The old message I got had no english characters in it at all, it didn't mention IP or anything (at least not using english letters) and only today did the message change to that.