Originally Posted by astrobear
I used bng version and i got this
親愛的玩家您好： 煩請您提供您所在的國家與地區、電腦的IP位址，以便人員為您服務與爭取， 若有任何的建議事項，也歡迎您再次來信，謝謝。
so i guess bng just worded it better than we did
I got this reply as well. Then I provided my IP and got the response asking me to fill out a form and take a photo.......