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07-13-2012   #166 (permalink)
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Updated the thread, also for those who don't always check SDGO SEA's site ...

S Rank Exchange Policy

S Rank Exchange Policy
Posted on Jul 12, 2012
Dear Pilots,

In order to compensate those who have been constantly trying their luck in the new Item Capsule Machines, the SD Gundam team has introduced the S Rank Unit Exchange Policy.

Pilots who have obtained 2 similar S Rank Units from this Item Capsule Machine are entitled to request to swap one of their units by request.

How does this work?
Send a message to our customer service through Cherry Messenger with the title Exhchange of S Rank Unit
Please state the following information in the message
IGN (In Game Name):
S Rank Unit you own: Gundam Deathscythe Hell (EW)/Gundam Heavy Arms Custom (EW)
S Rank Unit you want: Gundam Deathscythe Hell (EW)/Gundam Heavy Arms Custom (EW)
We will check your account to verify the information provided. So, please provide the correct information in your message so that we could process the request smoothly.
After the information is verified, we will remove the S Rank Unit that you own and replace it with the S Rank Unit that you request for.

Note:

This policy is only applicable for the Item Capsule Machines Endless War which consists of Gundam Deathscythe Hell (EW) and Gundam Heavy Arms Custom (EW)
The exchange process will start from Thursday, 12 July 2012.
Please allow us sometime to process the request. The request will be process on first come first serve basis.
There will be a certain Unit Experience difference for the exchanged units but the Rank will be the same. (For example, if you exchange the Gundam Deathscythe Hell (EW) of Over Custom level 2 with a Gundam Heavy Arms Custom (EW), the Gundam Heavy Arms Custom (EW) received will be of Over Custom level 2 as well)
Please 'deselect' your S Rank unit when you request for Unit Exchange so that the process can be carried out properly.

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A genius idea.